SHIPPING POLICY

Free Worldwide Shipping
Enjoy complimentary shipping on all orders, delivered straight to your doorstep.

Processing & Shipping Times

  • Order Processing:
    Orders are typically processed within 1–3 business days.
  • COVID-19 Notice:
    Due to ongoing global challenges, some orders may experience delays of 1–2 weeks. This may also affect our ability to offer free shipping in select regions. In such cases, private courier options will be available at checkout.

Regional Shipping Estimates

  • North America:
    • USA: 7–14 business days
    • Canada: 7–14 business days
    • Mexico: 8–14 business days

  • Europe:
    • United Kingdom: 7–14 business days
    • Ireland: 10–15 business days
    • Germany: 4–14 business days
    • Switzerland, Sweden, Belgium & Denmark: 5–14 business days
    • France: 6–14 business days
    • Italy: 4–14 business days
    • Rest of Europe: 5–14 business days

  • Australia & Oceania:
    • Australia: 4–14 business days
    • New Zealand: 4–14 business days

  • Africa:
    • South Africa: 6–14 business days
    • Rest of Africa: 10–20 business days (via local postal services)

  • Asia:
    • Singapore: 3–14 business days
    • Malaysia: 6–14 business days
    • United Arab Emirates: 4–14 business days
    • Saudi Arabia: 4–14 business days
    • Rest of Asia: 10–15 business days (via local postal services)

  • South America:
    • All South American regions: 10–20 business days (via local postal services)

Shipping Restrictions
Due to current global lockdowns, we are temporarily unable to deliver to the following countries (and select regions within):
Curaçao, Guernsey, Dominican Republic, Guadeloupe, Aruba, Barbados, Bolivia, Martinique, Palestinian Territories, Peru, Sint Maarten, Jersey, Fiji, French Polynesia, Maldives, Myanmar (Burma), New Caledonia, Bahamas, Bermuda, Cayman Islands, Chile, Costa Rica, Ecuador, Guatemala, Jamaica, Trinidad & Tobago, Turks & Caicos Islands, Puerto Rico, Guam, Honduras, Mauritius, India, Bhutan, Papua New Guinea, Paraguay, Argentina, Timor-Leste, Egypt, Venezuela, Andorra, El Salvador, Sri Lanka, Kenya, Uruguay, Nigeria, Colombia, Uganda, Nicaragua, Afghanistan, Algeria, Armenia, Botswana, Cook Islands, Faroe Islands, Gambia, Georgia, Ghana, Gibraltar, Greenland, Iraq, Jordan, Kazakhstan, Malawi, Moldova, Montenegro, Mozambique, Namibia, Nepal, Seychelles, Tanzania, Tunisia, Zambia, Zimbabwe, Panama, Brunei, Macao SAR China, Somalia, Cameroon, Kosovo, Morocco, Pakistan, Bangladesh, Suriname, and Guyana.

Handling & Packaging

  • Secure Packaging:
    All orders are dispatched in durable, secure packaging to ensure your items arrive safely.
  • Tracking:
    You will receive tracking information for every order, from dispatch to delivery.

Please note: Bijouva is not liable for delays, lost or damaged shipments, or orders sent to incorrect addresses. We are committed to assisting you in tracing any missing parcels.

Additional Disclaimers

  • Refunds for shipping costs will not be issued in the event of delays due to product availability or circumstances beyond our control.
  • Bijouva is not responsible for any customs or import charges imposed by your local shipping authorities.

Thank you for choosing Bijouva. We value your trust and are dedicated to delivering your exquisite jewelry with care and precision.